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Troubleshooting
B-2
B
Using System Logs
If a fault does occur, refer to the Installation Guide to ensure that the problem you
encountered is actually caused by the switch. If the problem appears to be caused
by the switch, follow these steps:
1. Enable logging.
2. Set the error messages reported to include all categories.
3. Designate the SNMP host that is to receive the error messages.
4. Repeat the sequence of commands or other actions that lead up to the error.
5. Make a list of the commands or circumstances that led to the fault. Also make a
list of any error messages displayed.
6. Contact your distributor’s service engineer.
For example:
Console(config)#logging on
Console(config)#logging history flash 7
Console(config)#snmp-server host 192.168.1.23
.
.
.
- TigerSwitch 10/100 1
- Installation Guide 3
- Contents 7
- Chapter 1: Introduction 21
- Introduction 22
- System Defaults 25
- Connecting to the Switch 29
- Required Connections 30
- Basic Configuration 31
- Setting Passwords 32
- Setting an IP Address 32
- Initial Configuration 34
- Community Strings 34
- Managing System Files 36
- Using the Web Interface 37
- Home Page 38
- Panel Display 39
- Main Menu 40
- Manual Configuration 49
- Using DHCP/BOOTP 50
- Console#ip dhcp restart 4-186 51
- Console Port Settings 55
- * CLI only 56
- Telnet Settings 57
- Configuring Event Logging 59
- Remote Logs Configuration 61
- Displaying Log Messages 62
- Resetting the System 63
- Setting the System Clock 63
- Configuring SNTP 64
- User Authentication 68
- Configuring HTTPS 73
- Configuring the Secure Shell 75
- Generating the Host Key Pair 77
- Configuring the SSH Server 79
- Configuring Port Security 80
- Displaying 802.1x Statistics 87
- Access Control Lists 89
- Configuring a MAC ACL 94
- 1: Port Information only 98
- 2: Trunk Information only 98
- Configuring the Switch 100
- Port Configuration 101
- Creating Trunk Groups 102
- Configuring LACP Parameters 106
- Displaying LACP Port Counters 109
- Configuring Port Mirroring 115
- Configuring Rate Limits 116
- Console(config-if)# 117
- Showing Port Statistics 118
- Address Table Settings 122
- Console(config)# 123
- Displaying Global Settings 126
- Configuring Global Settings 129
- Displaying Interface Settings 132
- VLAN Configuration 137
- * Web Only 140
- Displaying Current VLANs 141
- Creating VLANs 143
- Private VLANs 149
- Configuring Private VLANs 151
- Console(config-vlan)# 152
- Layer 2 Queue Settings 156
- * CLI shows Queue ID 158
- Priority 158
- Selecting the Queue Mode 159
- Mapping IP Precedence 163
- Mapping DSCP Priority 164
- Mapping IP Port Priority 166
- Mapping CoS Values to ACLs 167
- Multicast Filtering 169
- Accessing the CLI 177
- Console Connection 177
- Telnet Connection 177
- Command Line Interface 178
- Entering Commands 179
- Showing Commands 180
- Console#show s? 181
- Console# 181
- Exec Commands 182
- Configuration Commands 182
- Command Line Processing 184
- Command Groups 185
- Line Commands 186
- Console(config)#line console 187
- Console(config-line)# 187
- Console#disconnect 1 194
- General Commands 195
- Console>enable 196
- Console#disable 196
- Console> 196
- System Management Commands 200
- Console(config)#prompt RD2 201
- RD2(config)# 201
- Console(config)#hostname RD#1 201
- IP Filter Commands 204
- Secure Shell Commands 210
- Console#configure 212
- Console(config)#ip ssh server 212
- Console(config)#logging on 219
- Console#clear logging 222
- Time Commands 225
- Console#show calendar 230
- 15:12:34 April 1 2004 230
- Console#light unit 1 230
- Frame Size Commands 236
- Console(config)#jumbo frame 237
- Flash/File Commands 239
- Console#delete 1:test2.cfg 240
- Authentication Commands 243
- 10 retransmit 5 key green 246
- Port Security Commands 251
- Console(config)#dot1x default 254
- Access Control List Commands 261
- IP ACLs 262
- Console(config-std-acl)# 263
- Console(config-ext-acl)# 265
- Console(config-mac-acl)# 269
- ACL Information 274
- SNMP Commands 275
- Interface Commands 280
- Mirror Port Commands 291
- Rate Limit Commands 293
- Console#show rate-limit 295
- Console(config-if)#exit 297
- Link Aggregation Commands 301
- Address Table Commands 305
- Spanning Tree Commands 309
- Console(config)#spanning-tree 310
- VLAN Commands 321
- Console(config)#vlan database 322
- Displaying VLAN Information 329
- Eth 1/ 6: 337
- GVRP configuration: Enabled 337
- Priority Commands 339
- Console(config)#map ip port 345
- Console(config)#map ip dscp 348
- Multicast Filtering Commands 352
- IP Interface Commands 361
- Console#show ip redirects 364
- IP default gateway 10.1.0.254 364
- Software Features 367
- Management Features 368
- Standards 368
- Management Information Bases 369
- Software Specifications 370
- Appendix B: Troubleshooting 371
- Using System Logs 372
- Glossary 373
- Glossary-6 378
- Virtual LAN (VLAN) 378
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